cbaji c Terms and Conditions
This document describes all the terms and rules that apply to opening an account, playing, and using services on the cbaji c platform. Please read it carefully before registering as a member.
Table of Contents
- 1. General Provisions
- 2. Account Registration
- 3. Age and Identity Verification
- 4. Account Security
- 5. Deposits and Withdrawals
- 6. Bonuses and Promotional Offers
- 7. Betting and Gaming Rules
- 8. Prohibited Activities
- 9. Account Suspension and Closure
- 10. Limitation of Liability
- 11. Privacy and Data Protection
- 12. Responsible Gambling Commitment
- 13. Changes to Terms
- 14. Contact and Dispute Resolution
General Provisions
These Terms and Conditions ("Terms") form a legally binding agreement governing the use of the cbaji c platform and all related services. These Terms take effect from the moment you access the site, whether or not you are a registered member.
By using any service on cbaji c — casino games, slots, sports betting, or live casino — you are considered to have read, understood, and agreed to every clause of these Terms. If you disagree with any clause, please stop using the platform.
1.1 Definitions
Key terms used in these Terms have the following meanings:
- "Platform" means cbaji c's website, mobile app, and all related digital services.
- "Member" or "User" means any registered account holder.
- "Balance" means the total amount held in a member's account, including both real money and any applicable bonuses.
- "Wagering Requirement" means the obligation to place a specified amount in bets before bonus funds can be withdrawn.
- "Net Loss" means what remains after subtracting total winnings from total losses over a given period.
1.2 Applicability
These Terms apply to any dispute or claim relating to cbaji c. Separate special terms may exist for specific services — in that case, those special terms will supplement these general Terms. Where a conflict arises between the two, the special terms will take precedence.
Account Registration
To become a member of cbaji c, you must complete the registration process and meet the following conditions:
- The applicant must be at least 21 years of age.
- All information provided — name, date of birth, mobile number — must be accurate and genuine.
- Each person may open only one account. cbaji c reserves the right to close all accounts if a single person is found to hold more than one.
- The password set during registration must be at least 8 characters long and contain a combination of letters and numbers.
- An OTP may be sent to the mobile number provided at registration; the account must be verified using the correct OTP.
Age and Identity Verification
cbaji c is firmly committed to preventing access by minors. For this reason, a Know Your Customer (KYC) verification process may be requested at any stage. The following information or documents may be required:
- Copy of National ID (NID) or passport
- A recent selfie with face visible
- Proof of address document (where applicable)
- Information to verify ownership of the payment method
If verification documents are not submitted within the specified time, the account may be temporarily suspended. No cbaji c staff member or representative will ever ask for your password or OTP by phone or message — any such request is fraudulent.
Account Security
It is the member's sole responsibility to keep their login credentials — username and password — completely confidential. Any activity carried out from an account will be treated as the account holder's own activity.
4.1 Unauthorised Access
If you suspect unauthorised access to your account, you must notify cbaji c support immediately. The member will be responsible for any transactions that occur before the report is made.
4.2 Account Sharing Prohibited
Allowing another person to use your account or playing on someone else's behalf is strictly prohibited. Accounts found to be in violation of this rule may be closed.
Deposits and Withdrawals
cbaji c supports deposits and withdrawals via Bangladesh's popular mobile banking services — bKash, Nagad, Rocket — and bank transfer.
5.1 Deposit Terms
- The minimum deposit amount is ৳300.
- Deposits must be made only from a payment method registered in the member's own name.
- Deposits made using a third-party account or method will be returned and action may be taken on the account.
5.2 Withdrawal Terms
- The minimum withdrawal amount is ৳800.
- Withdrawal requests generally take 5 to 30 minutes to process.
- Withdrawals can only be made to the same payment method used for the deposit.
- Identity verification must be completed before a withdrawal request can be processed.
5.3 Cancellations and Rejections
cbaji c may reject or suspend any deposit or withdrawal in the following circumstances:
- Identity verification is incomplete
- Suspicious activity is detected on the account
- The wagering requirement for a bonus has not been met
- A platform security review is in progress
Bonuses and Promotional Offers
cbaji c runs various bonuses and promotional offers for new and existing members. Each bonus has its own terms — it is important to read them before accepting a bonus.
6.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount.
For example: a ৳1,000 deposit adds a ৳1,000 bonus, bringing the total balance to ৳2,000; to withdraw the bonus funds, bets totalling ৳1,000 × 25 = ৳25,000 must be completed.
6.2 VIP Cashback
cbaji c's VIP programme has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier. Cashback is a return based on the net loss for the week:
- Bronze: up to 0.2% weekly cashback
- Silver: up to 0.3% weekly cashback
- Gold: up to 0.5% weekly cashback
- Platinum: up to 0.6% weekly cashback
- Diamond: up to 0.8% weekly cashback
For example: if a Gold-tier member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.5% = ৳100 in cashback.
6.3 General Bonus Terms
- Each member may not use any bonus offer more than once.
- Bonuses may only be used in the member's own account and cannot be transferred to others.
- cbaji c reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus misuse is suspected, the bonus may be cancelled and action may be taken on the account.
Betting and Gaming Rules
All betting and gaming activities on cbaji c are conducted under specific rules. Every member must follow these rules to keep the gaming environment fair and secure.
7.1 Fair Play Policy
All game software used on cbaji c is developed by recognised game providers and uses Random Number Generator (RNG) technology. The outcome of each round is independent and does not depend on previous results.
7.2 Right to Cancel Bets
cbaji c reserves the right to cancel any bet resulting from a technical fault, server issue, or game provider error. In such cases, the staked amount will be returned to the member's account.
7.3 Live Betting and Sports
Odds in live betting may change at any time. If odds change before they are confirmed, the member will have the option to place the bet at the new odds. If a match or event is cancelled, the staked amount will be refunded.
Prohibited Activities
The following activities are strictly prohibited on cbaji c and may result in account closure and forfeiture of funds:
- Account manipulation or hacking attempts
- Abusing the bonus system — such as one person claiming bonuses across multiple accounts
- Using automated bots or software to play games
- Attempting to manipulate game outcomes by any means
- Using another member's information or identity
- Attempting unauthorised access to cbaji c's servers or systems
- Using fraudulent payment methods
- Threatening or harassing other members
Account Suspension and Closure
9.1 Closure by the Member
Any member may permanently close their account at any time by contacting support. Before closing, it is possible to withdraw any remaining real-money balance; however, any bonus funds for which the wagering requirement has not been met will be forfeited.
9.2 Suspension or Closure by cbaji c
cbaji c reserves the right to suspend or close an account without prior notice in the following cases:
- Violation of any clause of these Terms
- Use of a false identity
- Opening an account while being underage
- Suspicion of money laundering
- Failure to cooperate with the identity verification process
Limitation of Liability
cbaji c strives to provide the highest quality service, but does not accept liability in the following situations:
- Session loss due to internet disconnection or issues with the member's device
- Technical issues with third-party game software
- Delays or rejections by banks or mobile financial services
- Service disruption due to unexpected natural disasters or government directives
- A member's account information being disclosed to a third party due to the member's own carelessness
In any situation, cbaji c's maximum liability will be limited to the amount of the transaction in question.
Privacy & Data Protection
cbaji c gives the highest priority to protecting members' personal information. Full details of how we collect, use, and store your data can be found in our Privacy Policy.
In brief, cbaji c uses SSL encryption and modern security technology to keep members' financial and personal information safe. Information is not disclosed to any third party without consent — only limited information may be disclosed when required to meet legal obligations.
Commitment to Responsible Gaming
cbaji c provides a safe environment for entertainment. We believe gaming is enjoyable only when done in a controlled and mindful way. The following points are important to keep in mind while using the service:
- Gaming is a leisure activity — not a source of income.
- Do not bet beyond your means.
- Do not keep betting in an attempt to recover lost money.
- Set a fixed time limit and budget before playing.
cbaji c offers members the option of self-exclusion, setting deposit limits, and taking temporary breaks. To learn more, read our Responsible Gaming Guidelines. All gaming and betting activities are for ages 21+ only.
Changes to Terms
cbaji c reserves the right to change, revise, or update any part of these terms at any time. For significant changes, members will be notified via their registered mobile number or email.
Continued use of the platform after any changes will be considered acceptance of the updated terms. If a member does not agree with a change, they may request closure of their account.
Contact & Dispute Resolution
If you have any questions or complaints regarding these terms, please contact the cbaji c support team first. Our support is available seven days a week, twenty-four hours a day, in Bangla and English via live chat and email.
14.1 Dispute Resolution Process
The following steps must be followed for any dispute or claim:
- First, inform the support team via live chat or email and provide a description of the issue along with evidence.
- The support team will provide an initial response within 72 hours.
- For complex cases, the matter will be escalated to a higher level and a final decision will be communicated after investigation.
- If a member is not satisfied with cbaji c's decision, they may apply to resolve the matter through the game provider or via an independent third party.
14.2 Contact Information
Email: [email protected]
Live Chat: Contact us directly through the support widget at the bottom right of any page on the platform.
The same channels can also be used for any technical questions or payment-related inquiries.