cbaji c Privacy Policy

Introduction and Scope

cbaji c is an online gaming and betting platform operated for users in Bangladesh. This privacy policy applies to the cbaji c website (https://cbaji-c.cam), the mobile app, and all related digital services.

By using our services, creating an account, or providing any information, you acknowledge that the terms of this privacy policy are binding on you. This policy should be read alongside our Terms and Conditions — both documents together form our main legal framework.

cbaji c is operated exclusively for adult users aged 21 and above. We have a strict policy regarding the collection of data from minors, which is discussed in detail in Section 8 of this document.

Information Collection

2.1 Information You Provide Directly

When you register an account or use services on cbaji c, we may collect the following information:

• Full name and date of birth (for age verification)
• National ID or passport number (for identity verification)
• Email address and mobile number
• Postal address
• Payment account details (bKash, Nagad, Rocket or bank account number — full numbers are not stored)
• Username and password (stored in encrypted form)

2.2 Automatically Collected Information

When you use cbaji c, certain technical information is collected automatically:

• IP address and device identifier
• Browser type and operating system
• Page view history and session duration
• Referral source (how you arrived at the site)
• Cookie and local storage data

2.3 Transaction Information

Detailed records of transactions during deposit, withdrawal, and betting activity are stored. This includes the date, amount, method, and status of each transaction. These records are necessary to ensure financial security and to resolve any disputes.

Purpose of Data Use

cbaji c uses collected information for the following specific purposes:

3.1 Service Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing bonuses and promotions
• Delivering VIP programme benefits
• Providing customer support

3.2 Security and Verification

• Verifying identity and preventing fraud
• Following KYC (Know Your Customer) procedures to prevent money laundering
• Detecting unauthorised use of accounts
• Monitoring suspicious transactions

3.3 Service Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Planning new games and features

3.4 Communications

Important account-related messages, transaction confirmations, and OTPs may be sent to the email address or mobile number you provided. cbaji c does not use any information collected about you beyond these stated purposes.

Information Sharing and Disclosure

cbaji c does not sell your personal information to third parties. However, in certain circumstances, specific information may be shared with the following parties:

4.1 Payment Processors

Information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant financial institutions. This information is used solely for the purpose of processing the transaction.

4.2 Technology Partners

Game data is processed on the servers of game software providers such as Evolution, Pragmatic Play, JILI, and Spribe. These companies follow their own privacy policies, and we have agreements with them to prevent misuse of your information.

4.3 Legal Obligations

If disclosure of information is required to comply with applicable laws in Bangladesh or a court order, cbaji c is obligated to provide the necessary information following legal procedures. Where possible, you will be notified before such disclosure.

4.4 Company Restructuring

If cbaji c undergoes a merger, acquisition, or business restructuring, user information may be transferred to the new entity. In such cases, the protections of this privacy policy will continue to apply.

Cookies and Tracking

Cookies and similar tracking technologies are used on the cbaji c website and app.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the site — maintaining login sessions, storing security tokens, and remembering language preferences. The site cannot function properly without them.

5.2 Functional Cookies

Functional cookies are used to remember your preferences within your session, such as game category and display settings. They keep your experience consistent.

5.3 Analytics Cookies

Analytics cookies are used to understand which parts of the site users visit most and where issues arise. This data is processed in fully anonymised form.

5.4 Cookie Controls

You have the option to accept or reject cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working correctly, and logging in may not be possible.

Data Retention and Security

Protecting your information is one of cbaji c's top priorities.

6.1 Technical Security

• All data is transferred via SSL encryption
• Passwords and sensitive information are stored using industry-standard encryption
• Firewalls and access control systems are in place to prevent unauthorised access to servers and databases
• Regular security reviews are conducted

6.2 Data Retention Period

cbaji c retains your information for the duration your account is active and for a defined period afterwards. Financial transaction records are kept as required by applicable law. Even after your account is closed, these records may be retained for a period of time.

6.3 Response to Data Breaches

If a security breach occurs and it appears your information may be at risk, cbaji c will notify you as quickly as possible and provide guidance on the protective steps you should take.

User Rights

As a user of the cbaji c platform, you have the following rights over your own information:

7.1 Right to Access

You may request a copy of the information we hold about you. This request can be made directly through customer support.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may request that it be corrected. To change information related to identity verification, supporting documents must be submitted.

7.3 Right to Close Your Account

You may permanently close your account on cbaji c at any time. However, some information must be retained for a defined period due to legal obligations. For account restrictions related to responsible gaming, see our Responsible Gaming Policy.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may stop them at any time — either through your account settings or by notifying the customer support team. Transaction confirmations and security-related messages will always be sent.

Protection of Minors

cbaji c strictly enforces a 21+ age policy. No one under the age of 21 may use this platform.

Age verification is mandatory at the time of account registration. If cbaji c determines that a user is a minor, that account will be suspended immediately and the associated information will be securely deleted. Aside from information collected for identity verification purposes, we do not knowingly store any personal information of minors.

If you believe a minor is using your account or device, please contact our customer support promptly and enable parental controls.

Third-Party Links

The cbaji c platform may occasionally reference third-party services or sources. These external services have their own privacy policies, and cbaji c is not responsible for their practices.

If you use any third-party service — such as a payment gateway or game provider — you are advised to read that service's privacy policy separately. cbaji c has no control over how your information is processed on third-party platforms.

Policy Changes

cbaji c reserves the right to amend or update this privacy policy as needed. When significant changes are made:

• An updated version with a new date will be published on this page
• Registered users will be notified by email or app notification
• Consent will be sought for significant changes after you log in to the site

Continuing to use the site after a policy change means you agree to the new terms. We therefore recommend reviewing this page from time to time. To learn more about cbaji c, you may visit the About Us page.

Contact and Support

If you have any questions, concerns, or requests regarding this privacy policy, please contact the cbaji c customer support team. Our support is available seven days a week, twenty-four hours a day in both Bengali and English — via live chat and email.

Email contact address: [email protected]

Answers to common privacy-related questions can also be found on our FAQ page. For a quick response, live chat is the most effective option.

You have full ownership of your data — cbaji c collects only the minimum information needed to provide the service and keeps it secure. Our goal is to earn your trust and maintain it.